Roobet Privacy Policy

We at Roobet value your trust, and this Privacy Policy explains how we collect, use, store and protect your personal information when you use Roobet Online Casino. By accessing our platform, registering an account, or using any of our services, you agree to the practices described below. Roobet Online Casino is operated by Raw Entertainment B.V., registration 157205, Korporaalweg 10, Curaçao, holding license Curaçao OGL/2024/687/0427. Fiat transactions are processed by Raw Entertainment Ltd, Cyprus registration HE421735, Voukourestiou 25, Neptune House, 1st Floor, Flat/Office 11, Zakaki, 3045 Limassol.

Information We Collect

When you complete Roobet register procedures or use our Roobet login credentials to access your account, we collect various categories of personal data necessary to provide our services safely and legally.

• We collect identification details such as your name, date of birth, email address and country of residence when you register on Roobet casino.
• We gather financial and transaction data, including deposit and withdrawal history, wallet addresses for cryptocurrencies such as BTC, USDT, ETH, SOL and others, and fiat payment details used through methods like Skrill, AstroPay, Interac, Pix, WebPayPlus or UPI.
• We record technical information such as IP address, device type, browser version and login timestamps to secure your Roobet login sessions.
• We track your gameplay activity across Roobet slots, live dealer tables, sportsbook markets and Roobet Originals to manage your account, loyalty status and rakeback eligibility.
• We may collect communication records when you contact our support team via email or LiveChat.

How We Use Your Information

We use the data we collect to operate Roobet online casino responsibly, comply with our licensing obligations, and enhance your overall experience with our services.

• We use your information to verify your identity, prevent fraud and comply with anti-money laundering regulations.
• We process your data to manage deposits, withdrawals, and to apply any roobet bonus code, roobet promo code or roobet no deposit bonus you redeem.
• We analyze your gaming patterns to personalize offers, including free spins, rakeback rewards and VIP Club invitations.
• We use your contact details to send you updates about promotions, a roobet referral code, or important account notifications, where you have not opted out.
• We rely on your data to maintain the security of the roobet app and our desktop and mobile platforms.

Cookies and Tracking Technologies

We use cookies and similar technologies across our website and roobet app to improve functionality, remember your preferences, and analyze traffic patterns. Cookies help us recognize returning users, keep you securely logged in, and tailor content such as relevant promo code roobet offers. You can manage cookie settings through your browser, though disabling certain cookies may affect your ability to use some features of Roobet online casino.

Sharing Your Information

We do not sell your personal data to third parties. However, we may share information under specific circumstances necessary for operating our crypto casino Roobet services.

• We share data with payment processors and cryptocurrency networks to facilitate deposits and withdrawals across supported currencies.
• We disclose information to regulatory authorities, including the Curaçao gaming authority, when legally required.
• We work with identity verification providers to confirm your eligibility to use our services.
• We may share limited data with affiliate partners operating under the Roobet Affiliates program when you register through a roobet referral code.
• We engage third-party offerwall providers, such as Offertoro and Lootably, for our Free Play feature, which may involve limited data exchange strictly for reward processing.

Data Security

We implement industry-standard security measures, including encryption protocols and secure servers, to protect your personal and financial information. We restrict access to your data to authorized personnel only and continuously monitor our systems for suspicious activity. While we take extensive precautions, no method of electronic transmission is completely secure, and we encourage you to use strong passwords and enable available security features on your Roobet casino login.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. If your account becomes inactive after six uninterrupted months without a login, we may retain your data in accordance with applicable regulations before considering deletion requests.

Your Rights

We respect your rights regarding your personal data and provide mechanisms for you to exercise control over the information we hold.

• You have the right to request access to the personal data we hold about you.
• You may ask us to correct inaccurate or incomplete information linked to your Roobet online casino account.
• You can request that we delete your data, subject to legal and regulatory retention requirements.
• You may withdraw consent for marketing communications at any time.
• You can contact our support team to inquire about how we process your information.

Restricted Jurisdictions

We do not offer our services to residents of certain restricted territories, including Australia, the United States, the United Kingdom, the Netherlands, Cyprus, Curaçao, and several other listed jurisdictions. If we determine that you are accessing Roobet online gambling services from a restricted location, we reserve the right to suspend or terminate your account in accordance with our terms.

Children's Privacy

We do not knowingly collect personal information from individuals under the legal gambling age in their jurisdiction. If we become aware that we have inadvertently collected data from a minor, we will take immediate steps to delete such information and close the associated account.

Third-Party Links

Our website and roobet app may contain links to third-party sites, including payment providers and affiliate partners. We are not responsible for the privacy practices of these external sites, and we encourage you to review their respective privacy policies before submitting any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or service offerings. We will notify you of significant changes through our platform or via email where appropriate. Your continued use of Roobet casino after any update constitutes your acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy or how we handle your personal data, we encourage you to reach out to our team. You can contact us via email at support@roobet.com for general inquiries, or CS@roobet.com for complaints. Our LiveChat support is available 24/7 to assist you with any privacy-related concerns regarding your use of Roobet online casino.